Recent Episodes |
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Hardwiring Flow
You know you have great healthcare providers. But are your systems and processes letting them maximize the time they spend with patients? Quint's guest is Dr. Thom Mayer, and he will discuss one of the most critical issues facing healthcare leaders today: Patient flow. |
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Best Practices in Hospice Care
Quint Studer is honored to welcome Dale Knee, the President of Covenant Hospice in Pensacola, Florida, which is one of the largest in the country. Covenant's Promise is to provide excellence in compassionate care for all people, to broaden and fulfill life's journey. |
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Rounding Improves Clinical Outcomes, Employee Satisfaction and Saves Lives
Join Quint Studer, CEO of Studer Group, as he interviews Lyn Ketelsen, RN and Studer Group Coach Leader, in a discussion on hourly rounding, and how proper implementation can lead to a significant improvement in clinical, service and operational outcomes. During the interview Lyn highlights the results of a nationwide study of Hourly Rounding and how organizations that have hardwired this tactic have seen up to a 50% reduction in patient falls, a 38% reduction in call lights and a 15% reduction in hospital-acquired infections. In addition, Lynne shares how patient satisfaction increased significantly in the organizations that properly implemented hourly rounding and utilized rounding logs for validation. |
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HCAHPS - The Patient Voice in Quality
Quint Studer interviews Karen Cook, RN. With more than 20 years of clinical nursing and management experience in health care, Karen has been particularly successful in helping organizations to reduce turnover and empower nurses to participate in creating great work environments. |
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