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<title>Studer Group Talk Radio</title>
<link>https://talkzone.com/shows/BusinessMoney/Studer.html</link>
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<copyright>Copyright 2010 Syndication Networks Corporation</copyright>
<itunes:author>TalkZone.com</itunes:author>
<description>Quint Studer creates tools and techniques to make organizations better. Mixing passion with prescriptions, he helps us achieve goals.</description>
<itunes:owner>
<itunes:name>Chris Witting</itunes:name>
<itunes:email>chris@syndication.net</itunes:email>
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<item>
<title>Hardwiring Flow-Studer Group Radio:  Hardwiring Flow</title>
<itunes:summary><![CDATA[Dr. Meyer shares his top recommendations for those who are serious about hardwiring flow in their operations.  He also gives advice on how to maximize the Hospitalist in your organizations.]]></itunes:summary>
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<guid>https://talkzone.com/episodes/BusinessMoney/22641.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2264.html</link>
<pubDate>Fri, 02 Apr 2010 13:12:44 +0000</pubDate>
</item>
<item>
<title>Hardwiring Flow-Studer Group Radio:  Explaining Flow</title>
<itunes:summary><![CDATA[Dr. Meyer explains how he helps organizations see the benefit in improving flow;  why it matters and what the benefits are for the hospitals and the patients.   Then,  we discuss the importance of Hospitalists in managing in-patient care.]]></itunes:summary>
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<guid>https://talkzone.com/episodes/BusinessMoney/22642.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2264.html</link>
<pubDate>Fri, 02 Apr 2010 13:11:59 +0000</pubDate>
</item>
<item>
<title>Hardwiring Flow-Studer Group Radio:  Assessing Flow</title>
<itunes:summary><![CDATA[In part one, we learn about Dr. Mayerâs medical career and background, as well as his current activities.  Then, Dr. Mayer explains how he analyzes flow in the ER, and the first things he focuses on:  demand and waste removal.]]></itunes:summary>
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<guid>https://talkzone.com/episodes/BusinessMoney/22643.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2264.html</link>
<pubDate>Fri, 02 Apr 2010 13:10:46 +0000</pubDate>
</item>
<item>
<title>Best Practices in Hospice Care-The Operational Challenges</title>
<itunes:summary><![CDATA[Dale discusses the challenges of identifying and dealing with low performers in hospice car.  He then tells Quint about the new evaluation process he implemented in his organization, and how it changed everything for the better.  Then, he describes the concept of weighing, and how it can improve operational efficiency as well as quality of care.]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100326c.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/22484.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2248.html</link>
<pubDate>Fri, 26 Mar 2010 12:34:00 +0000</pubDate>
</item>
<item>
<title>Best Practices in Hospice Care-The Challenges Hospices Face</title>
<itunes:summary><![CDATA[Quint & Dale discuss some of the challenges community hospiceâs face, such as reimbursement.  Dale then talks about his national work, improving hospice care around the nation, and what heâs doing to help his organization not become complacent.]]></itunes:summary>
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<guid>https://talkzone.com/episodes/BusinessMoney/22485.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2248.html</link>
<pubDate>Fri, 26 Mar 2010 12:31:03 +0000</pubDate>
</item>
<item>
<title>Best Practices in Hospice Care-About Covenant Hospice</title>
<itunes:summary><![CDATA[Dale describes his not-for-profit hospice, the large number of patients it serves & the number of people it employs.   Dale also discusses some of the outreach heâs done with physicians, and the steps heâs taken to get people to access hospice care sooner.]]></itunes:summary>
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<guid>https://talkzone.com/episodes/BusinessMoney/22486.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2248.html</link>
<pubDate>Fri, 26 Mar 2010 12:28:37 +0000</pubDate>
</item>
<item>
<title>Rounding Improves Clinical Outcomes, Employee Satisfaction and Saves Lives-Studer Group Radio: Validation and Results</title>
<itunes:summary><![CDATA[Quint & Lyn discuss how hourly rounds can be documented and validated to make sure they are being done properly.  In closing,  Lin shares some lessons and tips sheâs learned about this process.]]></itunes:summary>
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<guid>https://talkzone.com/episodes/BusinessMoney/22277.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2227.html</link>
<pubDate>Thu, 01 Apr 2010 14:54:07 +0000</pubDate>
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<item>
<title>Rounding Improves Clinical Outcomes, Employee Satisfaction and Saves Lives-Studer Group Radio: The Whys and Hows</title>
<itunes:summary><![CDATA[Lyn explains the assessment process that is used to determine if a hospital is ready to implement hourly rounding.   She also explains the why behind hourly rounding, and how a healthcare provider can prepare to start the program.]]></itunes:summary>
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<guid>https://talkzone.com/episodes/BusinessMoney/22278.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2227.html</link>
<pubDate>Thu, 01 Apr 2010 14:54:20 +0000</pubDate>
</item>
<item>
<title>Rounding Improves Clinical Outcomes, Employee Satisfaction and Saves Lives-Studer Group Radio: Hourly Rounding</title>
<itunes:summary><![CDATA[Lyn Ketelsen & Quint discuss the Studer Groupâs study on hourly rounding & what it showed.  They also discuss why hourly rounding is so important, and the impact it has on quality of care, as well as patient satisfaction.]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100319a.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/22279.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2227.html</link>
<pubDate>Fri, 19 Mar 2010 12:41:46 +0000</pubDate>
</item>
<item>
<title>HCAHPS - The Patient Voice in Quality-Studer Group Radio: Changes in HCAHPS</title>
<itunes:summary><![CDATA[Karen talks about what can be done to help patients better understand their discharge instructions, and what can be done to lower readmission rates.  She also tells us about some changes in the HCAHPS survey, their new toolkit & where you can get them.]]></itunes:summary>
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<guid>https://talkzone.com/episodes/BusinessMoney/220310.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2203.html</link>
<pubDate>Fri, 19 Mar 2010 12:43:27 +0000</pubDate>
</item>
<item>
<title>HCAHPS - The Patient Voice in Quality-Studer Group Radio: Using HCAHPS Effectively</title>
<itunes:summary><![CDATA[Karen discusses how you can customize HCAHPS for your hospital, how to break down the data, and improve on the results. She & Quint also discuss the focus on family involvement, and the importance of listening versus talking.]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100312b.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/220311.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2203.html</link>
<pubDate>Fri, 19 Mar 2010 12:43:21 +0000</pubDate>
</item>
<item>
<title>HCAHPS - The Patient Voice in Quality-Studer Group Radio: Explaining HCAHPS</title>
<itunes:summary><![CDATA[Karen shares some information about herself and her background in healthcare.  She then explains HCAHPS, its results, and why they have become so important.]]></itunes:summary>
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<guid>https://talkzone.com/episodes/BusinessMoney/220312.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2203.html</link>
<pubDate>Fri, 19 Mar 2010 12:43:16 +0000</pubDate>
</item>
<item>
<title>A Meeting of the CEO\'s-Studer Group Radio: Roddey Gettys of Baptist Easley</title>
<itunes:summary><![CDATA[Roddey Gettys  tells us all about Baptist Easley, how he was able to turn the hospital around, and what they did to become award winners for engaged physicians.]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100305c.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/217013.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2170.html</link>
<pubDate>Fri, 19 Mar 2010 12:42:20 +0000</pubDate>
</item>
<item>
<title>A Meeting of the CEO\'s-Studer Group Radio: Rulon Stacey of Poudre Valley Health System</title>
<itunes:summary><![CDATA[In his time as CEO,  Rulon Stacey turned Poudre Valley Health System into a Malcolm Baldrige award winner.  Find out what he did on their Baldridge Journey, and the amazing results his hospital is accomplishing.]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100305b.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/217014.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2170.html</link>
<pubDate>Fri, 19 Mar 2010 12:42:15 +0000</pubDate>
</item>
<item>
<title>A Meeting of the CEO\'s-Studer Group Radio: Pat Jordan of Newton-Wellesley</title>
<itunes:summary><![CDATA[Newton-Wellesley hospital was losing 1 million a month for 52 straight months before Pat Jordan took over.  Find out how he turned things around, and the secrets to his success.]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100305a.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/217015.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2170.html</link>
<pubDate>Fri, 19 Mar 2010 12:42:11 +0000</pubDate>
</item>
<item>
<title>Excellence in the ER-Excellence in the Emergency Department</title>
<itunes:summary><![CDATA[In the final part of our discussion, Stephanie reveals the 3 key things ER docs can do to improve their perception of care with patients. She also talks about closes with patients that work, and why she strongly believes it is possible to truly have excellence in the ER.]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100226c.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/216116.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2161.html</link>
<pubDate>Fri, 19 Feb 2010 12:38:38 +0000</pubDate>
</item>
<item>
<title>Excellence in the ER-Improving ER Efficiency</title>
<itunes:summary><![CDATA[Here in part two, Stephanie discusses door to Provider time;  why it is such an important stat, and what can be done to improve it.  She also talks about how to improve communication with patients, and left without being seen rates.]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100226b.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/216117.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2161.html</link>
<pubDate>Fri, 19 Feb 2010 12:37:54 +0000</pubDate>
</item>
<item>
<title>Excellence in the ER-Making Healthcare Better in the Emergency Departments</title>
<itunes:summary><![CDATA[Stephanie Baker talks about her background in emergency medicine, & why she decided to go into that particular specialty.  She then discusses the challenges in making a good emergency department, and some of the better practices sheâs observed in triage.]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100226a.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/216118.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2161.html</link>
<pubDate>Fri, 19 Feb 2010 12:36:48 +0000</pubDate>
</item>
<item>
<title>Make Workplace Positivity Pay Off-Studer Group Radio: Eat that Cookie!</title>
<itunes:summary><![CDATA[In the final part of our conversation, we learn more about Lizâs book Eat That Cookie including what the title needs.  She also shares some stories from the book, including why âgiving nice a tryâ  can make our departments more positive.]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100219c.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/211819.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2118.html</link>
<pubDate>Thu, 18 Feb 2010 10:48:09 +0000</pubDate>
</item>
<item>
<title>Make Workplace Positivity Pay Off-Studer Group Radio: Taking Compliments</title>
<itunes:summary><![CDATA[In part two of their discussion, Liz & Quint talk about how senior managers sometimes deal with negative feedback in the wrong way. Then, why getting and giving complements seem so difficult in healthcare, and why using humor can be helpful.]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100219b.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/211820.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2118.html</link>
<pubDate>Thu, 18 Feb 2010 10:46:57 +0000</pubDate>
</item>
<item>
<title>Make Workplace Positivity Pay Off-Studer Group Radio: Battling Workplace Negativity</title>
<itunes:summary><![CDATA[Liz talks to Quint about her background;  how she got into healthcare, her work as an ER nurse, and how she transitioned into public speaking.  She then talks about the problem of victim thinking, and the damage negativity can do to the workplace.]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100219a.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/211821.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2118.html</link>
<pubDate>Thu, 18 Feb 2010 10:46:45 +0000</pubDate>
</item>
<item>
<title>Improving Service and Quality in Healthcare-Studer Group Radio: DESK</title>
<itunes:summary><![CDATA[Bob explains a technique he created called DESK, and how it can be used to assess and deal with low performers.]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100212c.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/211722.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2117.html</link>
<pubDate>Fri, 19 Mar 2010 12:44:19 +0000</pubDate>
</item>
<item>
<title>Improving Service and Quality in Healthcare-Studer Group Radio: Common Problems and Uncommon Solutions</title>
<itunes:summary><![CDATA[Bob discusses some very common problems he has seen in the areas of finance and communication, and offers some solutions for dealing with them.   Plus â why so many administrators have problems dealing with low performers]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100212b.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/211723.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2117.html</link>
<pubDate>Fri, 19 Mar 2010 12:44:14 +0000</pubDate>
</item>
<item>
<title>Improving Service and Quality in Healthcare-Studer Group Radio: Correcting Inconsistency</title>
<itunes:summary><![CDATA[Bob Murphy spends a lot of time traveling across the country, meeting with hospital administrators.  He talks about the key learningâs and key tips he has acquired.   He also defines inconsistency in a hospital setting , and how it can be corrected.]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100212a.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/211724.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2117.html</link>
<pubDate>Fri, 19 Mar 2010 12:44:10 +0000</pubDate>
</item>
<item>
<title>Inspired Nurse-Studer Group Radio: The Inspired Nurse</title>
<itunes:summary><![CDATA[Rich discusses what inspired him to write âInspired Nurse,â  how it is being utilized, and how it can make a difference in your life, and the lives of the people you care about.]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100205c.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/208425.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2084.html</link>
<pubDate>Fri, 05 Feb 2010 13:47:09 +0000</pubDate>
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<item>
<title>Inspired Nurse-Studer Group Radio: Improving Quality of Care</title>
<itunes:summary><![CDATA[Rich talks about some of the best practices he recommends to the hospitals & organizations he works with, as well as effective ways to work with patients to make them more comfortable.]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100205b.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/208426.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2084.html</link>
<pubDate>Fri, 05 Feb 2010 13:44:50 +0000</pubDate>
</item>
<item>
<title>Inspired Nurse-Studer Group Radio: Meet Rich Bluni</title>
<itunes:summary><![CDATA[Our guest, Rich Bluni discusses his familyâs background in healthcare, and shares an interesting story about his father.  He also tells us about his career, how he became involved with the Studer Group, and some of the places heâs traveled to recently.]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100205a.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/208427.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2084.html</link>
<pubDate>Fri, 05 Feb 2010 13:42:48 +0000</pubDate>
</item>
<item>
<title>Engaging Physicians-Studer Group Radio: Rounding Physicians</title>
<itunes:summary><![CDATA[Dr. Beeson discusses what hospitals can do to create a more stable environment for the partnership with physicians and taking care of patients.   He also discusses how he coaches doctors to be more rounded,  and the relationship between doctors and administrators.]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100129c.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/208228.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2082.html</link>
<pubDate>Fri, 19 Mar 2010 12:42:41 +0000</pubDate>
</item>
<item>
<title>Engaging Physicians-Studer Group Radio: Engaging Physicians</title>
<itunes:summary><![CDATA[Dr. Beeson describes how he gets other doctors to see the importance of engaging, and the significant difference it makes in quality of care and patient satisfaction.]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100129b.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/208229.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2082.html</link>
<pubDate>Fri, 19 Mar 2010 12:42:36 +0000</pubDate>
</item>
<item>
<title>Engaging Physicians-Studer Group Radio: Meet Dr. Beeson</title>
<itunes:summary><![CDATA[We learn more about Dr. Beeson and his background, his work training and coaching physicians, and why he decided to write the book Engaging Physicians.]]></itunes:summary>
<enclosure url='https://talkzone.com/uploads/audio/studer100129a.mp3' length='8727310' type='audio/mpeg' />
<guid>https://talkzone.com/episodes/BusinessMoney/208230.html</guid>
<link>https://talkzone.com/episodes/BusinessMoney/2082.html</link>
<pubDate>Fri, 19 Mar 2010 12:42:30 +0000</pubDate>
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