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Bob Murphy
Bob Murphy, a well-known operations leader and national health care presenter, joined the Studer Group after spending more than 23 years in health care. His extensive experience includes work as a registered nurse, department leader of Emergency /Trauma Services, quality leader and chief operating officer. Murphy also is a paramedic, health care risk manager, and attorney and licensed fork-lift operator. He is board certified in health care administration and is a Fellow of the American College .....more»

Learn More About Bob Murphy

2010-02-12: Improving Service & Quality in Healthcare

Dale Knee
Dale has been a leader in numerous healthcare sectors for over 36 years. The last 17 years of his career have been dedicated to improving the quality of life for people facing end of life issues, and those individualsí loved ones. He has been President & CEO of Covenant Hospice and the Covenant Hospice Foundation since 1993, and is also one of the co-General Managers of the Studer Covenant Alliance, LLC. In addition to his membership in several healthcare related, civic and non-profit organi .....more»

Covenant Hospice

2010-03-26: Best Practices in Hospice Care

Karen Cook
With more than 30 years of experience in the healthcare industry, Karen has been involved in coaching some of the largest healthcare systems in this country. As one of the most senior coaches in the Studer Group, her nursing and administrative background provide the expertise necessary to help organizations favorably impact quality patient care, employee loyalty, efficiency, and profitability. During her ten years with the Studer Group, her partner hospitals have achieved numerous accolades i .....more»

Studer Group Website

2010-03-12: HCAHPS - The Patient Voice in Quality

Liz Jazwiec
As founder and CEO of Liz,inc, a consulting practice formed to help organizations develop a customer service culture driven by increased employee satisfaction, Liz directly addresses the concerns facing businesses today including leadership, team and customer satisfaction issues. With over 25 years of clinical and corporate experience, Liz has been instrumental in accomplishing service and organizational excellence based on developing improved employee morale.


Click here to visit her website

2010-02-19: Make Workplace Positivity Pay Off

Lyn Ketelsen
During her 25 years as an RN, Lyn has experienced health care in a variety of settings. Her clinical nursing background is Pediatrics and Neonatal Intensive Care. Lyn has also worked with Acute Care, Managed Care, Clinics, Ambulatory and ERís. Along with her clinical and nursing management experience, Lyn worked as an internal consultant to a regionally-based health system to improve the level of service provided across the health system. Blending her experience of operational management with he .....more»

Studer Group Website

2010-03-19: Rounding Improves Clinical Outcomes, Employee Satisfaction and Saves Lives

Pat Jordan
Chief Operating Officer at Newton-Wellesley Hospital, Mr. Jordan is responsible for the successful fiscal recovery of a 250 bed community teaching facility. His responsibilities include liaison to the Hospital Board of Trustees and Partners HealthCare System operating committees. Additionally he leads the following functional areas: Information Systems, Human Resources, Food Service Operations, Security, Volunteer Services, Materials Management, Purchasing, Parking, Safety and Facilities and Env .....more»

Newton-Wellsley Hospital (Boston, MA)

2010-03-05: A Meeting of the CEO's

Rich Bluni, RN
Rich is a Studer Group expert coach assisting healthcare organizations in implementing the Evidence-Based LeadershipSM framework, a national speaker and the author of Inspired Nurse. He brings a strong knowledge base of healthcare operations coupled with the ability to articulate the passion partners expect from Studer Group. As a Studer Group coach Rich achieved outstanding results working with his partner organizations and in 2008 was awarded the Studer Group's Pillar Award for these outcomes .....more»

Join Rich Bluniís Facebook fan page

2010-02-05: Inspired Nurse

Roddey Gettys
Roddey E. Gettys began his career at Palmetto Health Baptist Easley 36 years ago as the Director of Pharmacy. He transitioned to Vice President for Palmetto Health Baptist Easley in 1977 and assumed role as Chief Operating Officer in 1988. During Mr. Gettys career as COO, he transformed a traditional leadership organizational structure into a new self-directed leadership team structure which has remained in placed since 1996. Under the leadership of Mr. Gettys, Palmetto Health Baptist Easley bec .....more»

Baptist Easley Hospital (Easley, SC)

2010-03-05: A Meeting of the CEO's

Rulon Stacey
Rulon Stacey joined Poudre Valley Health System in 1996. Since then, he has transformed Poudre Valley Health System from a single community hospital into a health system offering a full spectrum of healthcare services through more than a dozen facilities serving Northern Colorado, Wyoming, Nebraska and Kansas. With his leadership, Poudre Valley Health System and its two hospitals, Poudre Valley Hospital and Medical Center of the Rockies, have earned numerous state and national recognitions, incl .....more»

Poudre Valley Health System (Fort Collins, CO)

2010-03-05: A Meeting of the CEO's

Stephanie Baker
Stephanie has 20 years of clinical nursing and administrative experience in the areas of Emergency, Trauma, Flight, and Critical Care medicine and proven results with her partners around the country. Her consistent achievement of organizational results speaks to her ability to motivate senior leaders and staff, implement evidence-based tactics, drive accountability and create a culture of "always". Stephanie is an account leader and internal ED expert for Studer Group and best known for her abil .....more»

Learn more about Specialized Emergency Department Coaching from Studer Group.

2010-02-26: Excellence in the ER

Stephen Beeson , MD
Dr. Stephen Beeson is a nationally recognized presenter who has provided tools and tactics for engaging and training physicians to medical groups and hospitals throughout the country. Dr. Beeson's physician training efforts have focused on providing tactical behaviors to physicians to improve patient care and drive organizational performance through physician engagement, leadership and performance improvement. Stephen Beeson is a board-certified family medicine physician practicing with Sharp R .....more»

Click here to learn more about Dr. Beeson

2010-01-29: Engaging Physicians

Thom Mayer
Dr. Thom Mayer has been widely recognized as one the nation's foremost experts in leadership, management, and customer service in healthcare. His skills as a speaker are legendary, and are attested to by the fact that he was named Outstanding Speaker of the Year for the American College of Emergency Physicians in the second year of the award, and has twice been given the "Over the Top" Award, which is given to the highest rated speaker of the year for the American College of Emergency Physicians .....more»

Learn more about Dr. Thom Mayer

2010-04-02: Hardwiring Flow