Business Technology Solutions
Guest(s) Appearing on this Episode | ||
Chris Mentch Chris Mentch is owner and founder of Mentch Consulting. IT is his passion. His goal is to help businesses realize their full potential through the effective investment and implementation of technology. Chris holds a B.S. in Computer Science from Penn State University and has developed custom software and process improvement solutions for many companies. He currently lives in Erie, PA with his wife Laura and their golden retriever Ginger. They welcomed their first child in May of 2008. Click Here to Visit His Website |
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Robert Moment Robert Moment is a leading innovative customer service consultant, small business coach, author, and self-confessed corporate dropout. After almost two decades of working with iconic American companies like Nextel, Eastman Kodak, Citicorp, Bank of America, and Xerox, Robert now works exclusively with small business clients, translating his corporate knowledge and experience into small business practices that foster success. Robert's greatest talent is seeing hidden possibilities, overlooked assets and underperforming activities and resources that no one else recognizes and turning them into great business assets. Over the years, Robert has discovered that proper customer service training is essential to every business's success. He is an energetic, engaging customer service speaker who can motivate your customer service team to greater heights. Robert teaches small business owners to set trends, not just follow them - innovation and integrity form the basis of the Moment Group's system for success. Robert challenges his clients and his students to succeed by introducing multiple customer service problems and outstanding solutions that will work every time. Broadening horizons and inspiring greatness, Robert allows small business owners to leave behind preconceived boundaries and put their customers' needs in the forefront with outstanding customer service training that will yield immense profits. Click Here to Visit His Website |
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