Tuesday • April 16
CST 7:49 | EST 8:49 | MST 6:49 | PST 5:49 | GMT 12:49
Other Non-Flash Media Players
Scott McKain Delivers By Taxi Some Great Business Lessons
Bookmark and Share
Scott McKain’s latest book “7 Tenets of Taxi Terry” really delivers in helping us understand how every employee can create and deliver the Ultimate Customer Experience. Scott is also the author of “Create Distinction”, which is the best, more effective business book I have ever read.
Episode Segments:
 
The Business Builders Show: Scott McKain

f you own or manage a business, you won’t want to miss this interview with Scott McKain. And to add value to Scott’s message we will talk about Zingerman’s Deli and their community of businesses as a real life example of the lessons Scott teaches us.
Listen to this MP3 file... Download this MP3 file...

 
Guest(s) Appearing on this Episode
Scott McKain
Scott McKain provides state-of-the-art training platforms, compelling presentations, and creates bestselling books revealing how to create distinctive connections between you and your customers – and, how to stand out and move up – regardless of the economic climate in your industry. Going from "good to great" is no longer good enough. The extraordinary – and extraordinarily distinct – content on distinctive selling and creating Ultimate Customer Experiences® will teach you and your people how to establish superiority in a competitive marketplace.

The Distinction Institute